Ki Spa

Reviews about Ki Spa

• bill jenkins

  Sep, 13 2018
  ★ ☆ ☆ ☆ ☆
  IF I COULD GIVE THE OWNER / MANAGER NO STARS I WOULD. I HAVE BEEN TO MANY DIFFERENT DAY SPAS AND THIS ONE CONSTANTLY RATES BELOW PAR. THE FIRST TIME HERE HAD A MASSAGE THE THERAPIST WAS MEDIOCRE AT BEST. THE SPA ITSELF IS VERY NICE AND COMFORTABLE. THE SECOND TIME I HAD A GIFT CERTIFICATE. WHEN I CALLED TO SET UP MY APPOINTMENT THE GIRL ON THE PHONE SAID THAT THE CERTIFICATE WHICH SAID ON THE FRONT GOOD FOR ONE ONE HOUR MASSAGE ON IT WOULD ONLY COVER HALF OF THE SERVICE. AFTER GOING AROUND AND AROUND I WAS CORRECT AND SHOULD RECEIVE A MASSAGE AND ONLY HAVE TO PAY GRATUITY. THIS THERAPIST IS MUCH BETTER AND IF SHE IS SMART SHE WILL LEAVE THIS PLACE AND GO TO ANOTHER SALON THAT HAS BETTER MANAGEMENT. ONCE THE MASSAGE WAS OVER AND MANAGEMENT WAS DONE TRYING TO UP-SALE OVERPRICED ITEMS FROM THEIR STORE IT WAS TIME OT PAY MY BILL. MY BILL CONTAINED A 10.00 FEE THAT I HAD NO IDEA WHAT IT WAS FOR. I TALKED TO THE OWNER AND HE INFORMED ME THAT HIS PRICE HAD GONE UP SINCE THE CERTIFICATE WAS PURCHASED. I TOLD HIM I SHOULDN'T HAVE TO PAY ANY ADDITIONAL FEES AND THAT I SHOULD HAVE BEEN INFORMED OF THIS WHEN I SHOWED UP. THE OWNER WAS VERY POM-PUS AND RUDE AND I RECOMMEND GOING SOMEWHERE WHERE THE STAFF ARE GLAD YOUR A CUSTOMER.

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